Saturday, 25 May, 2024

Emojis are Increasing the Possibility of Translation Mistakes in the Workplace

Reading Time: 2 minutes

As the workplace environment has adapted to remote work, more than 75% of employees found themselves using emojis more frequently in communication channels, according to a new report from Clutch, the leading B2B ratings and reviews platform.

The divide of emoji use in the workplace, however, still lies in the possibility of misinterpretation in professional work channels and within older generations.

For employees that do use emojis at work, there are certain advantages. Emojis can help convey a tone without words (17%), allow users to express emotions virtually (14%), cultivate a less formal work culture (11%), and help users respond to messages more quickly (7%).

“Communication on a daily basis at work can become very monotonous and emojis have a natural way of shifting the mood in a workplace,” said Joshua C. Moon, an accountant at Sunshine Accounting & Bookkeeping.

With the loss of in-office culture, emojis can create connections. But many believe that there is a time and place for their use.

Employees Believe that Emojis in Emails Are Unprofessional

The email marketing tactic of adding emojis in subject lines doesn’t work in a business environment. While 33% of employees use emojis in their email correspondence at work, 60% of employees believe that emojis in work emails are unprofessional.

“I prefer not to have emojis in workplace memos or in serious emails to clients as they can distract from the tone you’re trying to strike,” said Chris Riley, co-founder and CEO of USA Rx.

Employees that use emojis in emails should consider their messaging and intent before use.

Veteran Employees Are More Likely to Misinterpret Work Emoticons

While younger generations started their online journeys earlier, their work colleagues in older generations are less likely to understand emojis they receive.

Nearly a quarter of employees (22%) over the age of 45 have received an emoji that they didn’t understand at work.

“Younger generations tend to dress more casually, speak more casually, and communicate with others through text and email more casually,” Chelsea Roller, a content marketing manager at Rank Fuse Digital Marketing said. “Older generations aren’t as used to emojis being part of their daily communications.”

Emojis in the workplace can build connections, but it is up to the employee to consider their audience before pressing send.

Edited by Maryssa Gordon, Senior Editor, Price of Business Digital Network

0 comments on “Emojis are Increasing the Possibility of Translation Mistakes in the Workplace

Leave a Reply

Your email address will not be published. Required fields are marked *

VIDEO: This Week’s Best of our Network

GDPR Compliance

DBJ does not collect data on its visitors.

USABR: Nationally Syndicated Radio Distribution


for more information on articles on this site. for all other information.

Kevin Price’s “New Rich” Book Ready for Pre-order for 99 cents!

The Price of Business Visits with Robert Kiyosaki on 20 Years of “Rich Dad Poor Dad”

The author of the best selling finance book of all time celebrates its 20th anniversary in a series of interviews with Kevin Price on the Price of Business.

Adventures in Quora with Kevin Price

Kevin Price, Editor at Large of Daily Business Journal and host of the nationally syndicated Price of Business show writes frequently at Quora about issues ranging from politics to personality types. His favorite answers are also found at USA Business Radio.


The Best in News and Thoughtful Commentary

All the News. All the Time

PMWorld 360



For more information regarding content, see the About page.

Recent Comments

    Follow by Email